Privacy Policy and Personal Information Protection

NOTE: Please read this privacy policy in its entirety before using our website. For the purposes of this privacy policy, the company [Qualitam Inc.] will be referred to as “THE ORGANIZATION.”

Thank you for visiting THE ORGANIZATION’s website and reviewing its privacy policy (hereinafter referred to as the “Policy”).

By browsing our website or using our systems or services, you acknowledge that you have read and understood this policy and consent to the processing of your data and personal information in accordance with it, as applicable. 

This privacy policy consists of the following elements:

  1. Objectives of the privacy policy;
  2. Effective date;
  3. Consent collection methods;
  4. Purposes of data collection;
  5. Personal information collected;
  6. Purposes of data processing;
  7. Processing methods used;
  8. Access and control of personal information;
  9. Sharing and reasons for sharing personal information with third parties;
  10. Use of cookies and similar technologies;
  11. Retention of personal information.

1.    Objectives of the Privacy Policy

Respecting privacy and protecting personal information are essential to us. Through this Policy, we aim to protect them in accordance with applicable laws.

To ensure this protection, THE ORGANIZATION commits to only collect, process, and share information that can identify an individual when the individual has given consent unless permitted or required by law, in which case your consent will not be necessary.

The Policy aims to inform users of the reasons and the way THE ORGANIZATION, or any person acting on its behalf, will collect and use their personal information. It is written in plain language to ensure informed consent from users.

For the purposes of this Policy, “personal information” refers to any information about an identifiable individual or information that can identify an individual. Where possible, we will anonymize, pseudonymize, and/or aggregate such information so that it no longer identifies an individual.

2.    Effective Date

This Policy is effective from September 1, 2023.

3.    Consent Collection Methods

We commit to obtaining consent before collecting an individual’s personal information. Consent can be explicit and may be provided directly by the individual or by their authorized representative.

We prefer to obtain explicit consent, whether verbally, electronically, or in writing. If we intend to use personal information for a new purpose, we will describe the intended use and request consent again.

It is not always possible, especially in the case of a government request, to obtain an individual’s consent to collect, use, or disclose their personal information. We commit to never disclose such information except in compliance with this Policy unless required or permitted by law.

4.    Purposes of Data Collection

The information collected is done in accordance with the purposes and objectives outlined in this privacy policy.

Here are some reasons why we collect your personal information:

–          To provide products and services: We will collect and process the data and information necessary to fulfill our mission and contractual obligations.

–          To ensure and improve these products and services: Data collected during your interactions with our services may be used to analyze and improve the operation of our products and services.

–          For the development of new products and services and for AI: The collected data may be used for research and development to offer new products and services to our users, including through advertising and marketing messages. Furthermore, collected and aggregated data may be processed by algorithms using artificial intelligence.

–          To offer personalized products and services: The collection and analysis of data generated by your interactions with our services allow us to develop and create products and services that are relevant to better meet your cultural and entertainment needs, including planning adaptation measures for customers as needed.

–          To assess the performance of products and services: Data is collected to provide information about the benefits and drawbacks of our products and services to evaluate and resolve them as necessary, including through surveys. This allows us to ensure the quality of our products and services and promote risk management.

–          To protect the privacy of our users: The data collected allows us to verify identity and protect the privacy of individuals who communicate with us by phone, electronically, or otherwise.

–          To satisfy legal obligations: Data is collected to meet obligations arising from laws, regulations, or international treaties.

5.    Personal Information Collected

THE ORGANIZATION may collect personal information in various forms but will do so only through lawful means and solely for the necessary purposes disclosed to you, as described in this Policy, or as permitted or required by law.

The personal information collected, and its sensitivity may vary depending on the context of interactions between you and THE ORGANIZATION. Therefore, we must first inform you of the nature of the personal information we use.

We protect all collected personal information. Among the personal information that may be collected and used, we pay special attention to:

Name and contact details. First and last name, email address, postal address, phone number, and other similar data used to communicate with you.

Identity verification. Passwords, password hints, and other security information used to identify you and access your account.

Demographic data. Information about you such as age, gender, country, and language of communication.

Payment data. Data necessary for processing your payments, such as the payment instrument number (e.g., your credit card number) and the associated security code.

Subscription data. Information about your subscriptions related to cultural events, as well as newsletters from cultural companies.

Images and sounds. Audiovisual data to ensure the safety of our users, especially at cultural events for which we are organizers or hosts.

Interactions. Data related to your use of websites, platforms, and tools created. This includes data you provide to use the products. In other cases, such as error reports, these are data generated by us.

Other examples of interaction data we collect include:

●     Data on sites visited and usage.

○     Payment and account history. Data on items you purchase, and activities associated with your account.

○     Problem resolution and support data. Data you provide when contacting THE ORGANIZATION for assistance, including the products you use, and other information that helps us resolve your issue.

●     Interests and preferences. Data about your interests and preferences. In addition to the information you explicitly provide, other data we collect may sometimes help us define or infer your interests and preferences.

●     Content consumption data. Data about multimedia content (e.g., TV, video, music, audio, books, apps, and games) you access through our products.

●     Search queries and commands. Search queries and commands you use when using our website.

●     Location data. Data, whether precise or not, about the location of your device. For example, we may collect location data from a device’s IP address or data from your account profile indicating a less precise location, such as a city name or postal code.

●     Other data. Other data provided when using our website, including but not limited to data from Google Analytics and other statistical tools.

6.    Purposes of Data Processing

Provide our products and services. We use data to operate our products and services and provide you with rich and interactive experiences.

Product and/or service improvement. We use data to improve our products, including adding new features or capabilities (error reporting during a transaction, when visiting a specific section of our website, etc.).

Personalization. Some products include personalized features, such as recommendations that enhance your experiences and satisfaction. These features use automated processes to tailor your experiences based on the data we have about you, such as deductions we make about you and your use of the product, your activities, interests, and location.

Product and/or service development. We use data to develop new products. For example, we use anonymized or pseudonymized personal information to better understand our customers’ needs.

Customer support. We use data to diagnose and resolve issues related to products and/or services, restore access to your personal account, provide other support and assistance services.

Contributing to security and issue resolution. We use data to contribute to the security and resolution of issues with our products and services. This includes using data to secure the services offered to our customers, detect malware and malicious activities, resolve performance and compatibility issues to help customers make the most of their experience, and inform them of updates to our products and services. This may include the use of automated systems to detect security issues.

Security. We use data to protect the security of our products and customers.

Surveys and promotional communications. We use the data we collect to provide surveys and promotional communications. You can subscribe to email subscriptions, respond to surveys, and choose whether or not to receive promotional communications from THE ORGANIZATION via email, SMS, postal mail, and telephone. For more information on managing your contact information, email subscriptions, and promotional communications, see the Access and Control of Personal Information section of this Policy.

Relevant offers. THE ORGANIZATION uses data to provide you with relevant and important information about the products and services offered. We analyze data from various sources to predict information that will be most interesting and relevant to you and communicate it to you in different ways. For example, we may predict your interests and suggest new activities that may appeal to you.

Advertising. THE ORGANIZATION uses data collected through its interactions with you, some of our products, and on third-party websites to advertise our products and services, including third-party websites. We may sometimes use automated processes to make advertisements more relevant.

Business transactions. We use data to process transactions with us. For example, we may process payment information to provide customers with subscriptions to products and use contact information to provide products purchased on our web platforms or in person.

Reporting and business operations. We use data to analyze our operations and improve decision-making processes. This allows us to make informed decisions and create reports on the performance of our business activities.

Protection of rights and property. We use data to detect and prevent fraud, resolve disputes, enforce contracts, and protect our property. We may use automated processes to detect and prevent activities that violate our rights and those of third parties.

Legal compliance. We process data to comply with the law. For example, we use our customers’ age to ensure we comply with our obligations regarding the privacy of children or to ensure that customers meet the recommended age for the audience. We also process contact and identifier information to help customers exercise their data protection rights.

Research. We use data for research purposes, including scientific and public interest purposes, where permitted by law.

7.    Processing Methods Used

THE ORGANIZATION places the highest importance on the security of your personal information and is committed to processing it in accordance with industry standards and norms, only for the purposes for which it is collected as described in this policy or in a specific notice for that purpose. Nevertheless, the absolute safeguarding of this information is impossible due to the inherent security limitations of transmission over the Internet. Therefore, the information you transmit to us is ultimately at your own risk.

8.    Access and Control of Personal Information

THE ORGANIZATION ensures that all personal information in its possession is as accurate, current, and complete as necessary for the purposes for which it is used.

Starting from the date required by law, you have the right to request access to your personal information for verification and request correction if it is inaccurate. If you believe your personal information is inaccurate or if you wish to access your personal information, you can make a request to use the contact information provided at the end of this policy.

To the best of our ability, we will provide you with timely access to your personal information. However, for security reasons, we may need to verify your identity.

Additionally, there may be circumstances where we cannot provide you with access to your personal information. This includes situations where access could lead to the disclosure of another person’s personal information and that person refuses to consent to the disclosure, or where legal restrictions apply. If such a situation arises, we will inform you of the reason why we cannot provide you with access to your personal information.

If your request concerns data appearing on third-party websites or platforms, please contact these third parties directly.

9.    Sharing and Reasons for Sharing Personal Information with Third Parties

We do not share your personal information with companies, organizations, or individuals outside of THE ORGANIZATION, except for our authorized suppliers and partners who need access to the information for the purposes listed in this policy and within its limits, as well as in the following cases:

●     With your consent.

●     For storage in cloud servers, in which case personal information may pass through third-party jurisdictions! Note that we only engage reputable companies with privacy policies. 

●     For external processing needs: We may disclose personal information to other trusted companies or individuals who process it on our behalf, following our instructions, in accordance with this privacy policy, with a degree of data security at least equivalent to ours, and in compliance with any other appropriate security and privacy measures.

●     For legal reasons: We may disclose personal information outside our company if access to it is necessary to comply with applicable laws and regulations.

THE ORGANIZATION is committed not to sell or rent your personal information to a third party.

10.  Use of Cookies and Similar Technologies

THE ORGANIZATION may use cookies, internet tags, invisible pixels, log files, or other technologies to collect certain personal information about visitors to our websites, as well as recipients of our newsletters, invitations, and other communications. Cookies are pieces of information sent by the server to the browser during a visit to the website, uniquely identifying the current connection. This data may include, but is not limited to, information such as your Internet address (IP), browser type, browser version, pages on our site that you visit, the time and date of your visit, the length of time you spend, and any other statistics.

The cookies used are primarily for tracking search history and carts (e.g., online purchases) related to the session to facilitate the user’s online browsing experience. It is important to note that enabling the cookie option, depending on the chosen configuration, may allow other servers to install cookies on your system. You can configure your browser settings to inform you of the presence of cookies, allowing you to accept or reject them.

Please note that our website may contain links or references to third-party websites. This privacy policy ceases to apply when leaving our website, and THE ORGANIZATION is not responsible for the collection or processing of personal information by these third parties or through these external sources.

11.  Retention of Personal Information

THE ORGANIZATION retains collected data for various periods depending on their nature and utility in providing our products and services. During the retention period, THE ORGANIZATION takes physical and technical measures to ensure the security of data containing personal information.

The main locations where personal information is retained are in cities where THE ORGANIZATION has offices or facilities and in cities where the web host has servers containing data collected by THE ORGANIZATION.

Personal information may be stored outside the country in which you reside if a third-party provider or another entity to whom we disclose personal information in accordance with this Policy is located outside the country. In such cases, personal information may be subject to the local laws of the countries or territories in which the information is collected, used, disclosed, or stored, and government authorities and law enforcement authorities in those countries or territories may have access to it.

Once the retention period has expired, personal information is destroyed. Only statistics or reports containing de-identified and anonymized data may be retained for extended periods. 

Other Information

Changes to these rules:

We make changes to this Privacy Policy from time to time. Any reduction in your rights under this Privacy Policy cannot be applied without your explicit consent. We always indicate the date when the last modifications were made and allow you to access archived versions for review. If the changes are significant, we post a prominent notice on our website (including, for some services, through email notification).

Person Responsible for the Protection of Personal Information:

For any questions, comments, or complaints about this policy, you can contact the person responsible for ensuring compliance with this privacy policy:

Privacy Officer

5757 Boul. Cavendish, Suite 450,
Cote-Saint-Luc, QC, H4W2W8

Email

In Quebec, forest fires can occur once in a while during the warmer seasons, generally from early April to late October. The most extreme forest fires are usually during the hottest periods, which means you could be confronted simultaneously with forest fire smoke and extremely high temperatures. In addition to the obvious consequences for the outdoor environment, it’s essential to understand the impact of these fires on the indoor air quality of nearby homes. In this article, we’ll look at the steps you can take to protect your indoor environment, focusing on aeration, air filtration and other important precautions.

Maintain good ventilation

When a forest fire breaks out in your area, it’s a good idea to maintain good ventilation inside your home or workspace. Be sure to seal doors and windows and keep them closed when the temperature is pleasant. In addition, check that your home is equipped with at least one working carbon monoxide detector. Use fans to promote air circulation. Don’t hesitate to consult the Air Quality Health Index (AQHI) for information on the health risks associated with local air pollution and the measures you can take to protect your health.

Use air purifiers

Air purifiers are effective devices for improving indoor air quality during a forest fire. They are equipped with special filters capable of trapping the fine particles present in smoke. Choose air purifiers with HEPA (High Efficiency Particulate Air) filters, which can capture up to 99.97% of airborne particles. Place air purifiers in main rooms and let them run continuously to filter the air.

Avoid using smoke-producing appliances

During a forest fire, it’s best to avoid using smoke-producing appliances indoors. This includes fireplaces, wood-burning stoves, scented candles, and incense. These smoke sources add extra particles to the indoor air and can make matters worse during a fire in progress. Choose electric alternatives instead or opt for heat and lighting sources that don’t emit smoke.

Clean your indoor environment regularly

Another suggestion is to regularly clean your indoor environment to remove deposited smoke particles. Vacuum frequently, using a model with a HEPA filter to capture fine particles. You can also wash sheets, curtains, and upholstery to remove odors and residues.

By following the above tips, you can reduce health risks and preserve air quality in your living space. Qualitam is also available to carry out an air quality analysis of your home.

The air we breathe is essential to our survival, but its quality can vary greatly depending on many factors. Poor air quality can have a serious impact on the health of those exposed to it. Poor air quality is associated with many health problems. Fine particles, nitrogen oxides and sulphur dioxide are the main air pollutants responsible for health problems and respiratory irritation. These are airborne and can enter the lungs and even the bloodstream. In this article, we will explore the harmful effects of poor air quality on human health.

Respiratory Diseases

Respiratory diseases are one of the most common effects of poor air quality. Air pollution can aggravate asthma and cause chronic bronchitis, respiratory infections, coughing and wheezing. People with asthma are particularly vulnerable to air pollution because their respiratory system is more sensitive to irritants.

Cardiovascular Disease

Cardiovascular disease is also associated with poor air quality. Air pollution can increase the risk of cardiovascular diseases such as high blood pressure, heart failure and coronary heart disease. Long-term exposure to air pollution can also increase the risk of stroke.

Allergies

Allergies are also a common effect of poor air quality. Air pollutants can aggravate existing allergies and cause new allergies. Pollutants can cause inflammation in the airways, which can make allergy symptoms worse.

Infections

Infections are also linked to poor air quality. Air pollution can weaken the immune system, making people more susceptible to infections. People with chronic respiratory illnesses may also be more vulnerable to infections.

Finally, poor air quality is also associated with cancer. Air pollutants such as fine particles and volatile organic compounds (VOCs) can enter the body’s cells and damage DNA, which can lead to the development of cancer.

It is important to understand that poor air quality has serious implications for human health. As mentioned earlier, respiratory diseases, cardiovascular diseases, allergies, infections, and cancer are all potentially harmful effects of air pollution. So, don’t hesitate to ask about the measures you can take to reduce your air pollution. Contact Qualitam for answers to your concerns.

 

 

 

 

 

Complete guide to managing the presence of asbestos at home

Asbestos is a dangerous material that was widely used in building construction until its ban in 1990. If your home was built before this date, it may contain asbestos in various forms, such as flooring, insulation, roofs, walls, and ceilings. The presence of asbestos in your home can pose a risk to your health and that of your family, as asbestos fibers can be inhaled and cause serious respiratory problems.

Understanding the risks of asbestos

Over the years, Quebec has banned certain types of asbestos and certain materials containing asbestos. The use of amosite and crocidolite or any product containing these materials has been prohibited in Quebec since 1990 (Government of Quebec, 2017a). Asbestos sprays have also been banned since 1990 (Government of Quebec, 2017b), while thermal insulation has been banned since 1999 (Government of Quebec, 2017c). Finally, Quebec’s last asbestos mine ceased operations in 2012. Therefore, if your house was built before these years, it is important to understand the risks associated with asbestos to take appropriate measures. Asbestos is composed of fine and resistant mineral fibers, which can be inhaled into the air when materials containing asbestos deteriorates or are handled improperly. Inhaling these fibers can cause serious respiratory problems, as well as other health problems, including lung cancer and other respiratory diseases. Learn about local and national asbestos regulations, as well as available resources to help you manage asbestos in your home.

Checking for the presence of asbestos in your home

The best way to know if your home contains asbestos is to have a qualified professional at Qualitam conduct a diagnostic. Our certified specialists can conduct a complete audit of your home to identify materials that may contain asbestos and take samples for laboratory analysis. Do not take samples yourself, as this can release asbestos fibers into the air and increase health risks.

Assessing the risks and deciding on measures to take

Once you have the results of the diagnosis, you need to assess the risks associated with the presence of asbestos in your home and decide on measures to take. In general, materials containing asbestos that are in good condition and not likely to deteriorate do not pose a health risk. However, if materials containing asbestos are damaged, friable, or if you plan to carry out renovation or demolition work, you will need to take measures to minimize the risk of exposure to asbestos fibers. The measures to take to manage the presence of asbestos in your home will depend on the severity of the situation and the recommendations of the expert.

Finally, this complete guide shows you the important steps to manage asbestos at home, but keep in mind that each situation is different, and the right steps must be followed to ensure everyone’s safety in the home. Therefore, it is important to take necessary safety measures and seek qualified professionals at Qualitam to take care of it.

Exterior facades are subject to extreme weather conditions throughout the year, but this is especially true in the winter. Freezing temperatures, wind and humidity can all have an effect on building materials, including brick, stone, render and siding. Indeed, when temperatures drop, we tend to pay special attention to protecting our body from the outside elements, but what about our home? Are the exterior facades of our homes also vulnerable to the harshness of winter? Learn in this blog about those effects and discover preventive measures to protect your home from winter damage.

Freezing and Thawing

One of the most common problems associated with cold weather is freezing and thawing. When water seeps into the pores and cracks of building materials and freezes, it expands and can damage structures. Thawing can also cause damage, as thawed water can penetrate deeper into materials, creating more cracks and wear.

Moisture

Moisture is also a major factor in cold weather damage. If water is able to penetrate exterior walls, it can cause mold and mildew, resulting in structural damage and affecting indoor air quality.

Wind

Wind is another factor that can cause damage to exterior facades in winter. In Quebec, there is generally more wind during the winter season. Quebec is located in a region where warm and cold air masses meet, which favors this type of condition. Therefore, in some regions, we find much colder and stronger winds. In addition, the cold and dry winds that blow over the Great Lakes can also cause snowstorms in the surrounding areas. The gusts can blow away building materials, such as tiles and slates, exposing them to water, snow and ice.

Preventive measures

Fortunately, there are steps that can be taken to protect exterior facades from cold weather damage. One important step is to ensure that building materials are waterproof, using appropriate sealants for joints and cracks. Adding thermal insulation can also help protect walls from temperature changes. Gutters and drains should be kept free of debris to prevent water from pooling on exterior walls.

In short, cold temperatures can damage the exterior of our homes, but it is possible to protect them by taking these preventive measures. By protecting our home from the outside elements, we can help preserve its appearance and long-term value. If you wish to inspect the exterior of your home, our experts at Qualitam will be pleased to help you.

When we buy or rent a house, we expect it to be a safe place to live. However, certain substances such as asbestos, mold, and pyrite may be present in our homes and cause health and safety issues. It is therefore important to know how to identify these substances to eliminate them. In this article, we will explore the signs that indicate the presence of asbestos, mold, and pyrite in our homes. We will also discuss how to deal with these substances to ensure a safe and healthy environment.

Asbestos

Asbestos is a material that was commonly used in the construction of homes before the 1990s. It can be found in insulation, ceilings, walls, floors, and roofs. Asbestos-containing materials can be friable and easily crumble, releasing invisible fibers into the air. If you suspect the presence of asbestos, look for materials that easily disintegrate or areas of the house that have been damaged. A test conducted by a professional can confirm the presence of asbestos.

Mold

Mold is another common problem in homes. It grows in humid environments and can be found on walls, ceilings, floors, and furniture. Signs of mold include black, green, or white stains on surfaces, musty odors, and respiratory or allergy problems. If you find mold in your home, eliminate the source of moisture, and carefully clean the affected surfaces. This may require plumbing repairs or ventilation modifications.

Pyrite

Pyrite is a mineral that is often found in basements. Pyrite is a common mineral composed of iron sulfide that tends to decompose and form sulfuric acid. This is why it is important to monitor its presence in building foundations to prevent the formation of cracks and swelling in concrete slabs, which can lead to significant structural damage and ground subsidence. In addition, particles from decomposition can contaminate air and water. Signs of pyrite include cracks in walls and floors, doors and windows that do not close properly, and sagging floors. If you suspect the presence of pyrite, testing and evaluation by a professional will be required.

In conclusion, it is crucial to detect the signs of hazardous materials in our homes as early as possible to preserve our health and that of our loved ones. The most common signs include strange odors, stains on walls or ceilings, gas emissions, and persistent health problems. If you suspect any of these signs, contact one of our qualified professionals at Qualitam to conduct tests and determine the presence of hazardous materials. By taking preventative measures, you create a safe and healthy environment for your household.

Qualitam’s team specializes in estimating the cost of reconstruction or replacement of residential, commercial, and industrial buildings. The objective of this mandate is to establish the building’s insurance coverage so that it is sufficient to rebuild in the event of a disaster, while respecting the requirements imposed by Bill 141. In this blog, we will delve deeper into the insurable value.

The 141 law

Quebec’s law 141, also known as the Act respecting insurance companies, defines insurable value as the maximum value for which property may be insured under an insurance contract. This law has been in effect since April 15, 2021.

Act 141 is associated with insurable value because it is intended to protect consumers by establishing minimum standards for insurance policies and providing mechanisms for resolving disputes between insureds and insurers. The 141 law will not help you directly in the event of a claim, but it does give you several rights and resources in the event of disagreement with your insurer. It allows you to verify that your insurance policy meets the standards established by law, and to assert your rights if your insurer denies coverage or provides insufficient compensation.
In the event of a claim, it is important to follow the claim reporting procedures in your policy and work with your insurer to resolve problems quickly. If you have difficulty obtaining compensation, you may wish to contact the Consumer Protection Bureau or the Quebec Insurance Bureau for assistance.

How is the insurable value determined?

The insurable value is determined based on the market value of the property. This value is determined based on the market value of the insured property at the time the policy is taken out. This amount is determined by a member of the Ordre des évaluateurs agréés du Québec and evaluated every five years to consider fluctuations. This may include factors such as size, location, condition of the property and unique features of the property. Here are 3 methods among others that are used to determine this insurable value:
– The comparison method compares the property in question with similar properties recently sold in the same geographic area.
– The salvage method determines the replacement cost of the property in question, taking into account construction and location costs.
– The income approach assesses the market value of a property based on the rental income it can generate.

In summary, the insurable value is used to calculate the amount of insurance required to cover a property reconstruction. As explained earlier, the 141 law allows the insurer to set a maximum amount of compensation for covered losses.

Don’t hesitate to call us and ask your questions to our experts at Qualitam. They are always happy to help you in the procedures.

Infrared thermography technology is very useful when inspecting buildings. Indeed, it can detect problems invisible to the naked eye, such as heat loss problems in the roof and walls. It is a very useful technique to detect anomalies that can threaten the integrity of buildings. The following blog post will attempt to explain what thermography is and some of its benefits.

What is thermography?

Thermography, or commonly referred to as infrared thermography, is the technique of providing a thermal image of a scene, primarily in relation to a residential building, through infrared analysis. The captured image is called “thermogram”. Infrared thermography is useful for detecting many building problems. For example, it can detect problems with the electrical system or heat loss such as leaks in the insulation of a building. Thermographers use infrared cameras to assess thermal anomalies in buildings from both inside and outside the house.

We can find devices that give only the results in images, without temperature measurement or on the contrary only the thermal measurements. Here are some machines used in the domain :
– Infrared thermometers : without contact, temperature measurement device, measuring only the thermal state.
– Thermal camera : measuring device for thermography. The thermal camera provides measurements with images.
– Thermal imager : thermal imaging device, provides images without measurements.
– Radiometer : device for measuring radiation flow (directional and partial flow).

What are the advantages?

This type of technique is useful in a variety of situations that would otherwise be very difficult to identify. Thermographic cameras can quickly determine defects in the pipe so that you can repair exactly where the problem is detected without having to destroy everything around it. The cameras can also detect heat loss, so they can detect insulation and ventilation problems. If the insulation has fallen out at the bottom of the wall and the top is empty, the camera can see the insulation without having to open the entire wall. Rodents, insects, or other pests can also be detected because they do not give off the same heat as the building materials. On the same basis, thermal imaging devices are very useful for detecting mold and rot. If you want to discover more about the advantages of having an inspector who offers this service, discover this section: Thermographic inspection.

Don’t hesitate to consult our experts before buying or selling a house, or if you have problems that are difficult to identify with the naked eye. Qualitam’s experts are always happy to help you achieve peace of mind in a safe home and to explain in detail the benefits of this advanced technology.

Are you thinking of buying a new home or building and wondering if a home inspection is necessary? It is indeed a necessary step to ensure that you know what you are buying and to plan for any work in your offer to purchase. But who can perform this inspection? Is there an accreditation? The following article will give you information on the subject so that you can make an informed choice.

Who can do an inspection?

In Quebec, the profession of building inspector is not regulated by law. In other words, in theory, anyone can become a home inspector. It is therefore even more important to be cautious when hiring a professional. You need to make sure that they are qualified to do the job. To do this, you can check if the inspector is a member of a professional order that oversees his or her practice and if he or she has liability insurance. Furthermore, if an inspector is also a member of the engineering order, this allows him to perform larger inspections (commercial and industrial buildings) with reports approved by financial institutions. These are a few indicators that can help you make your decision and verify the competence and seriousness of a building expert.

Training

In terms of training, there is no single path to the title of building inspector. There are many ways to become a good home inspector. First, you must take specialized training in building inspection. As previously mentioned, there are several. The latter must lead to an AEC, an attestation of collegial studies in building inspection. This allows the student, once he has obtained his diploma, to take his first steps in the world of inspection. This training will allow him to master the concepts and resources necessary for the visual inspection of a building. The concepts of envelope, structure, building mechanics, pre-purchase inspection, writing inspection reports, real estate rights, etc. are addressed to allow the candidate to develop his knowledge.

Becoming a member of an association

Once the training is completed and to compensate for the lack of legislation surrounding the profession, several associations and organizations help to ensure the protection of the public thanks to numerous rigorous criteria. If the inspector you choose is a member of one of these associations, it means that he or she meets these criteria. The Quebec Association of Building Inspectors (QABI) is the association with the most members in Quebec. You can therefore rely on it.

The title of certified inspector

To obtain the title of certified building inspector, you must have performed 250 inspections. You must also have been practicing as an inspector for a minimum of 6 months and undergo an additional audit by the AIBQ, to reaffirm that your work meets the organization’s standards.

Do not hesitate to ask questions to the person you wish to hire to ensure that you are well accompanied in your purchasing process. Buying a house, building or any other building is an important step, so it is best to minimize the risks.

When buying a home, one of the recurring haunts of new buyers is certainly having to deal with a defect. No one is immune to this type of disappointment. How do you assert your rights as a consumer? Where do you start? The following article will give you information on the subject so that you can deal with the situation.

Reporting the defect to the seller

First of all, the buyer who notices that the property has a defect must notify the seller in writing. This must be done within a reasonable period of time from the time of discovery. The seller will then have the right to determine the nature of the defect and to do the necessary work. If you decide to do the renovations yourself, you run the risk of assuming the costs alone. However, you can make repairs if the defect is dangerous or could seriously damage the property. The Notice of Defect can be in the form of a letter. It is important to include the date it was written and to mention that it is a notice of the defect and that the defect may be hidden. Include your name, the address of the subject property, the date of the sale and the name of the notary who drafted the deed. You can then describe the nature of the defect identified and the date on which you noticed the defect. If you are already dealing with a building expert to identify the nature and severity of the defect, mention this in the letter.

Consult a building expert and legal counsel

The next step is to consult a building expert, who can conduct an examination of the defect. He will be able to determine if it is a real hidden defect, in particular by verifying if the problem was present at the time of the sale or if there were already indications of its existence. The building expert will then proceed with an estimate of the work and costs involved. Once the expert’s report is in hand, you can consult a lawyer. He will be able to determine your chances of success should recourse be necessary.

Negotiating with the seller

After the seller has come to see the defect, you can ask him to repair it. If he does not want to carry out the work at his own expense within a reasonable period of time, it is recommended that you send him a letter of formal notice. In this letter, you will inform the seller of the cost of repairing the defect and the damages and you will offer him the possibility to proceed with the repair of the defect at his own expense or to pay the amount indicated in the letter of formal notice. The seller can then decide to carry out the work and you can accept, refuse or negotiate the work that he thinks he should do. Negotiation is not mandatory, but it can allow you to avoid serious costs and delays related to the processing of your case in court. If you or the seller wants to plead your case, it is the amount of work that determines who you should contact. Claims under $15,000 go to small claims. If the amount is more than 15 000$, you will have to turn to the Court of Quebec and over 85 000$ it will be the Superior Court.

If you think you are dealing with a hidden defect, consult legal services and a building expert as soon as possible. They will be your allies in preventing the situation from turning into a nightmare.

 

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